Last Updated: May 24, 2026
This Privacy Policy explains how ScanraAI (“we,” “our,” or “us”) collects, uses, stores, and protects your information when you use the ScanraAI mobile application, website, and related services (“Service”).
By using ScanraAI, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Account Information
When you create an account, we may collect:
- Name or username
- Email address
- Wallet address (including Solana wallets)
- Profile information
b. Device & Technical Information
We may automatically collect:
- Device model
- Operating system version
- App version
- IP address
- Device identifiers
- Crash logs and diagnostics
- Usage analytics
c. User Content
When using ScanraAI, you may upload:
- Images
- Documents
- Text inputs
- AI prompts
- Scanned files
This content may be temporarily processed to provide AI-powered features and improve app functionality.
d. Blockchain & Wallet Information
Because ScanraAI may integrate with the Solana ecosystem and Solana dApp Store, blockchain-related data may be publicly accessible, including:
- Wallet addresses
- On-chain transactions
- Public blockchain activity
Blockchain data is public and cannot be deleted or modified by us.
2. How We Use Your Information
We use collected information to:
- Provide and improve the Service
- Process AI requests and scans
- Personalize user experience
- Maintain app security
- Analyze app performance
- Prevent fraud and abuse
- Respond to support requests
- Comply with legal obligations
3. AI Processing
ScanraAI may use third-party AI providers and cloud infrastructure to process uploaded content and AI requests.
By using AI features, you acknowledge:
- Uploaded content may be securely transmitted to AI service providers
- AI-generated outputs may not always be accurate
- You should not upload highly sensitive or confidential information unless necessary
We take reasonable measures to protect processed data.
4. Analytics & Tracking
We may use analytics services to understand app performance and user behavior, including:
- Crash reporting
- Session analytics
- Feature usage statistics
These tools help improve app stability and user experience.
5. Cookies & Similar Technologies
If ScanraAI includes a website or web-based features, we may use:
- Cookies
- Local storage
- Tracking technologies
to improve functionality and analyze traffic.
You can manage cookie settings through your browser.
6. Sharing of Information
We do NOT sell your personal information.
We may share information with:
- AI service providers
- Cloud hosting providers
- Analytics providers
- Legal authorities when required by law
- Business partners involved in app operations
Shared data is limited to what is necessary for providing services.
7. Data Storage & Security
We use reasonable security measures to protect your information, including:
- Secure servers
- Encrypted communications
- Access controls
- Security monitoring
However, no online service can guarantee absolute security.
Use the Service at your own risk.
8. Data Retention
We retain information only as long as necessary to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Certain blockchain-related data may remain permanently public on decentralized networks.
9. Children’s Privacy
ScanraAI is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that a child has provided information, we may delete it.
10. Third-Party Services
The Service may contain links or integrations with third-party platforms including:
- Solana ecosystem services
- Wallet providers
- Cloud AI services
- Analytics tools
We are not responsible for third-party privacy practices.
Please review their policies separately.
11. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your information
- Correct inaccurate data
- Request deletion
- Object to processing
- Withdraw consent
You may contact us regarding privacy requests.
12. International Data Transfers
Your information may be processed and stored in countries outside your own jurisdiction where privacy laws may differ.
By using the Service, you consent to such transfers.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted within the app or website with a revised “Last Updated” date.
Continued use of the Service after updates means you accept the revised policy.
14. Solana dApp Store Compliance
ScanraAI may be distributed through the Solana dApp Store and may integrate blockchain-based services.
Users acknowledge:
- Blockchain transactions are public and irreversible
- Wallet interactions are user-controlled
- ScanraAI does not custody user crypto assets unless explicitly stated
Users are solely responsible for securing their wallets and private keys.
15. Contact Us
If you have any questions about this Privacy Policy, contact us:
Email: support@scanraai.com
Website: https://scanraai.com
16. Legal Disclaimer
This Privacy Policy is provided as a general template and should be reviewed by a qualified legal professional to ensure compliance with applicable laws and platform requirements, including Solana dApp Store policies, GDPR, CCPA, and other regional regulations.